Privacy Policy

This Privacy Policy explains how Maraudr Co (MCO) collects, uses, and protects your personal data when you visit and use our website https://www.mco.gg. We respect your privacy and are committed to protecting your personal data in compliance with European Union data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for this website is: Maraudr Co (MCO) GbR
Förden 10, 31855 Aerzen
Lower Saxony, Germany
Email: support@mco.gg

2. Data Collected

We collect and process personal data that you provide directly or indirectly. This includes:

  • Contact Information: Name, email address, phone number, shipping address, and billing address.

  • Payment Data: Payment details for order processing (full payment data is handled by payment processors, not stored by us).

  • Usage Data: Information about how you use the website, including IP address, browser type, access times, and pages viewed.

  • Device Information: Information about the device you use, such as device type and operating system.

  • Customer Support Data: Information provided when you contact us, such as inquiries or complaints.

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Contract Fulfillment and Order Processing: To process and fulfill your orders and manage payments.

  • Customer Service: To respond to inquiries, handle complaints, and provide customer support.

  • Marketing and Newsletters: To send you information about our products and offers if you have agreed to receive such communications.

  • Website Improvement and Analytics: To improve our website and analyze user behavior to optimize our offerings.

  • Legal Compliance: To comply with legal obligations, such as tax and trade regulations.

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Contract Fulfillment (Art. 6(1)(b) GDPR): For processing your orders and delivering products.

  • Consent (Art. 6(1)(a) GDPR): For marketing and newsletter communications, where you have provided consent.

  • Legal Obligation (Art. 6(1)(c) GDPR): To comply with statutory requirements.

  • Legitimate Interests (Art. 6(1)(f) GDPR): For analyzing and improving our website and ensuring IT security.

5. Disclosure of Data to Third Parties

We only share your personal data with third parties when it is necessary for fulfilling a contract, complying with legal obligations, or protecting our legitimate interests. This includes:

  • Payment Processors: Your payment information is processed by our payment processors. We do not store full payment details.

  • Shipping Companies: To deliver your order, we share your shipping address with the respective shipping providers.

  • Service Providers: IT service providers, analytics, and marketing tools that help us manage and improve our website.

  • Authorities and Legal Obligations: When required by law, such as for fraud prevention or legal proceedings.

6. Data Transfers to Third Countries

Your personal data is only transferred to countries outside the European Economic Area (EEA) if appropriate safeguards are in place, or if the European Commission has deemed the country to provide adequate protection. We use service providers that may process data in third countries and ensure appropriate safeguards, such as standard contractual clauses, are in place.

7. Data Retention

We store your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention requirements. Data related to orders is retained in accordance with tax and commercial law retention periods (generally 6 to 10 years).

8. Your Rights

You have the following rights regarding your personal data:

  • Right of Access: You can request confirmation of whether we process your personal data and obtain a copy of it.

  • Right to Rectification: You can request correction of inaccurate or completion of incomplete personal data.

  • Right to Erasure: You can request deletion of your personal data if there is no legal obligation for us to retain it.

  • Right to Restriction of Processing: You can request that we limit the processing of your data under certain circumstances.

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data, especially for direct marketing purposes.

  • Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time with future effect.

To exercise any of these rights, please contact us at support@mco.gg.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security measures are regularly reviewed and adjusted according to technological developments.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure website functionality and improve user experience. Please see our Cookie Policy for details on the use of cookies and your choices.

11. Newsletter and Marketing

If you subscribe to our newsletter, we will use your email address to send you information about our products and offers. You can unsubscribe from the newsletter at any time by following the unsubscribe link in each email or by contacting us at support@mco.gg.

12. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy only applies to our website. We have no control over the content of external websites and are not responsible for their privacy policies.

13. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. The updated version will be published on our website, and the date of the latest update will be indicated at the top of this page. Please check this page regularly to stay informed of any changes.

14. Contact

If you have questions or concerns regarding the processing of your personal data or wish to exercise your rights under this Privacy Policy, please contact us at:

Maraudr Co (MCO) GbR
Förden 10, 31855 Aerzen
Lower Saxony, Germany
Email: support@mco.gg